Product · In pilot
Parcel Run Cambo
Parcel delivery software for Cambodian couriers. The customer sends a pickup request and tracks it by code. The office plans the day, dispatches the riders, and counts the cash back in. Here is the whole thing on one page.
One parcel, three pairs of hands
Follow the blue line for the parcel and the orange for the money. The address is typed once, at the far left, and nothing is re-keyed after that.
One the public uses, one the office lives in
The customer portal
Lanes one and four of the drawing. A sender fills in a pickup request, gets a tracking code, and comes back to the same page to see where the parcel is. The KHQR code to prepay is on it too.
- No account, no download
- Codes already looked up stay on the phone
- Installs to the home screen, opens offline
The office console
Everything in the middle lane, and stage five. Stops arrive, group into runs, and go out as run files. After that it is a live board: who is where, what is delivered, how much cash is on the road.
- Territory detected from the address
- Live rider map, distance and fuel estimated up front
- Manifest, ledger and scan history out as CSV
Cash on delivery, carrying less of the risk
Cash on delivery is how Cambodia pays, and pretending otherwise is how delivery software written elsewhere fails here.
The rider shows their own QR
At the door the rider opens their banking app and shows the code on their screen, so the customer watches the amount being entered rather than trusting a printed slip.
Three numbers, not one
Cleared to the office account, still due on the road, and awaiting confirmation are counted separately. One hopeful total is how money goes missing quietly.
Refunds are a state
A prepaid parcel that fails is marked refunded in the ledger and goes back in full. The tracking page says so, which saves the phone call asking whether it happened.
It assumes the signal will drop
The office is on wifi in Phnom Penh, the rider is on mobile data in Kampong Cham. They are never on the same network, and one of them regularly has none.
Ticks queue on the phone
With no signal the rider keeps working and the ticks wait. When signal returns they go out on their own, and a tick that arrives twice is still counted once.
Telegram is the fallback
Still offline at the end of the run? The rider sends one line of text and the desk pastes it in. The run is recovered exactly, with nobody reading addresses down a phone line.
Khmer and English
Both languages in the interface and in what the customer is shown, including the two parts that matter most: how to pay, and where the parcel is.
Where this one has got to
Parcel Run Cambo is in pilot, not generally available. Both screens are built and deploy to a courier's own address, and the pricing on the next page is what pilot operators are quoted. What does not exist yet is a public sign-up: accounts are set up with the operator one at a time, because the first few deployments are still shaping the product. If that suits you, this is a good moment to talk. If you need something you can buy this afternoon, Route Plan is the one that is live.
Parcel Run Cambo
Tell us how many riders you run
That number, and roughly how many parcels a month go out behind it, is enough for us to say which plan fits and what setting it up would actually involve.